- Provide friendly, efficient, and personal service to each guest
- Take all food and drink orders; strong understanding of the food and beverage menu to provide the best possible description and execution of menu items to your guests
- Demonstrate an in-depth understanding of current wines, beers, and other alcoholic beverages, including our specialty drinks and be able to make suggestions
- Accurately and efficiently enter orders into the POS system
- Clear and reset counters and tables at the conclusion of each guest visit
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- ServeSafe Certification, or willing to obtain
- Strong customer service and interpersonal communications skills
- Able to stand for long periods of time
- Able to utilize quick thinking and apply quick resolution to guest issues in accordance with our standards
- Excellent conflict resolution skills
- Able to work in a fast-paced environment
- Must be able to carry supplies (30-50 lbs)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Mission of The Grand Marlin
Our Mission
At The Grand Marlin everything we do is derived from our mission —
To be successful through great team members who consistently deliver outstanding food, drinks and impeccable service in a casual, upscale atmosphere, making every guest a repeat guest.
We strive to create an employment environment that will attract and retain the finest staff while providing the incentives and recognition for performance excellence that will make you proud to be a part of The Grand Marlin team.
Our Values
Respect is the fundamental unifying quality of The Grand Marlin. It is the basis of what is right and what is wrong for our team. True and healthy respect for yourself, for others and for The Grand Marlin, is the way to maintain a positive attitude, make good decisions, and engage in effective action.
We believe that our fundamental values and culture helps our team members to develop themselves, thrive and grow with our team. Our core values are respect, integrity, loyalty, teamwork, community commitment, superior customer service, product quality, family, fun and change.
Compensation and Benefits
Our team members earn competitive compensation and enjoy benefits that include access to health, dental and vision coverage, life insurance, critical illness, and accident insurance.
Training
We offer extensive training to help our team members grow and succeed. New team members participate in a structured training program to help them learn more about the company, our culture, and our expectations.
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